Privacy Policy


    Welcome to X-Holidays.com and xLuxuryFlights.com.



This section outlines the utilisation and safeguarding of your personal data. Additionally, it incorporates our cookie policy, explaining the usage of cookies and other essential technologies required for delivering our services. These policies are applicable across all platforms through which you engage with us. The information gathered encompasses personal data provided by you, as well as automatically collected data, including your IP address needed for generating website analytics that enhances our service quality. As highlighted in section 7, please be aware that these policies are subject to change, hence why you should periodically review this policy for any updates.


Scope of this Privacy Policy
This Privacy Policy applies to the websites X-Holidays.com and xLuxuryFlights.com, both operated by X-Holidays Ltd. Any reference to “our website” or “this website” includes both of these sites unless stated otherwise.


1. Information Collection


    1.1. Personal Information: We may collect personal information, including but not limited to:


  • Your name
  • Email Address
  • Phone number
  • Other contact details
  • Payment information
  • Passports, Visa details etc
  • Travel preferences
  • Information collection preferences

This information is necessary for creating accounts and booking our services, including flights, hotels, insurance etc, providing personalised services, and ensuring a seamless travel experience.


    1.2. Automated Information: We may automatically collect information about your interactions with our website, such as your IP address, browser type, and device information. This data helps us improve our services and enhance your user experience.


    1.3. Call Recordings: We may also record phone calls made when using any of our services. Having copies are required for forming holiday contracts, analytics to help improve our services and to protect us in the event of a legal dispute.


2. Use of Information


    2.1. Service Provision: We use your personal information to facilitate flight bookings, provide customer support, and deliver personalised travel services. We may also use your personal information to access your booking if we need to make any amendments your booking, or to monitor the status of your booking.


    2.2. Communication: We may use your contact information to send important updates, notifications, and promotional offers related to our services. You can opt-out of marketing communications at any time.


    2.3. Personalisation: You may opt into certain features of our site, which allow us to show you more relevant services which we think you may be interested in. This relies on some automated processes, which may involve profiling.


3. Information Sharing


    3.1. Third-Party Partners: We may share your information with trusted

third-party partners to fulfil your travel requests, including but not limited to

Airlines and travel service providers, review agencies, legal advisors, and

insurance companies.


    3.2. Legal Requirements: We may disclose your information if required by law or in response to a legal request, including enforcing our terms and conditions.


4. Data Security


    4.1. Protection Measures: We implement Data Protection Act 2018 compliant security measures to safeguard your personal information from unauthorised access, disclosure, alteration, and destruction.


    4.2 Data protection number: ZB654477


    4.3. Payment Security: For online transactions, we use secure payment to protect your financial information.


5. Cookies and Tracking Technologies


    5.1. Data collection: X-Holidays collects and uses personal information in accordance with its privacy policy, available on our website.


    5.2. Cookies: We use a mixture of essential and opt-in cookies and similar technologies to enhance your browsing experience, analyse website traffic, and personalise content. You can adjust your browser settings to manage cookie preferences, or by opting out of non-essential cookies.


6. Your Rights


    6.1. Access and Correction: You have the right to access, correct, or delete your personal information. Contact us to exercise these rights.



7. Updates to Privacy Policy


    7.1. Policy Revisions: We reserve the right to update this Privacy Policy to reflect changes in our practices. Any updates will be posted on our website.



By using the services of X-Holidays.com or xLuxuryFlights.com, you consent to the terms outlined in this Privacy Policy. It is recommended to review this policy periodically for any updates. For questions or concerns about our Privacy Policy, please contact us at privacy@x-holidays.com.


Last updated 09 December 2025.